Refund Policy

Thank You for shopping at KPAPA.

You have [15] calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

The returned goods/products will be checked with the order ID and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. KPAPA will also not be responsible if your shipment is lost during the return transit. 

Once we have checked and confirm the goods/products, customer will received their refund within 3 days after the confirmation.

Please return your purchase to the following address:


605, Jalan Aman, 43300 Seri Kembangan. Selangor

Please contact us at [email protected] if you have any questions or doubts.

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